Alex Caffarini Editorial
Stop Losing Wine Club Members: How to Predict and Prevent Cancellations
By Alex Caffarini Most wineries don’t lose wine club members overnight – they lose them slowly, months before cancellation formally happens. As wine sales continue to decline, wineries are doubling down...
Credit Card Article
The Hidden Cost of Every Sale: How Wineries Can Reduce Credit Card Fees
By Ian Axford, Merchant Cost Consulting With margins tightening across the wine industry, from rising production costs to increased competition in direct-to-consumer (DTC) channels, many wineries are...
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Bottle360: Redefining DTC Wine Sales
Bottle360 is known for its robust and intuitive functionality and its 360 degree approach to everything wineries need for direct to consumer sales...
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Losing Wine Sales Online? Your Website Might Be the Reason
A poorly designed website isn’t just an eyesore. It’s a missed opportunity to connect, convert and educate. By Malin Dubets, Katelyn Peterson and Leia Reedijk Here’s a hard truth: winery websites tend...
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Navigating the Regulatory Horizon: How Alcohol Merchants Can Adapt to Changing Compliance Landscapes
As regulatory frameworks shift throughout 2025, merchants of all sizes must prepare for still more change. By Kelly Martin Direct-to-consumer (DTC) alcohol sales have reshaped the alcoholic beverage...
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2025 SVB Report: Pulling No Punches
Silicon Valley Bank’s annual State of the U.S. Wine Industry Report offers an in-depth look at the current struggles shaping today’s wine markets. By Jeff Siegel Perhaps the best news in Silicon Valley...
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Why Gen Z Isn't Buying Wine Online: Navigating the 4th Tier of Wine Sales
Wine sellers must adapt their e-commerce approaches to meet younger consumers where they are. By Zac Brandenberg The wine industry faces a concerning generational gap in online sales. Recent data reveals...
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Vida Delong and Tiffany Kenny Launch Hopscotch, a DTC Consulting, and Fractional Leadership Firm for the Wine Industry
Leading Direct-to-Consumer Experts Will Focus on DTC Strategy Development, Integrated Marketing, and Fractional Leadership (Napa Valley, Calif.)— November 18, 2024—Vida DeLong and Tiffany Kenny, direct-to-consumer...
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Face to Face: In-Market Events Are Now Essential for DTC Sales
In-market DTC sales can help kick off a domino effect of sales, loyalty and engagement. By Kathleen Willcox  Selling wine through a third party — typically either a store or a restaurant — is...
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Crafting the Perfect Pour: Creating a Seamless Customer Experience in DTC Wine Sales
As the DTC wine market continues to grow, creating a seamless customer experience becomes essential. By Louis Amoroso In an era dominated by digital experiences, the wine industry has undergone...
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