Alex Caffarini Editorial
Stop Losing Wine Club Members: How to Predict and Prevent Cancellations
By Alex Caffarini Most wineries don’t lose wine club members overnight – they lose them slowly, months before cancellation formally happens. As wine sales continue to decline, wineries are doubling down...
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Dropping the Bottle: Your Winery’s Greatest Missed Opportunities
Most wineries overlook simple chances to capture valuable insights into their patrons’ preferences and buying habits. By Alex Caffarini Recently, I visited a winery in southern New Jersey. In the tasting...
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Afternoon Brief, June 11
Come Together Rally for a Unified Response to Wine's Market Challenges: With generational shifts, health trends, and market saturation testing the resilience of the U.S. wine industry, leaders are doubling...
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Recency, Frequency and Monetary Value: Elevating Your Winery’s Marketing Is as Easy as R-F-M
How a Time-Tested Segmentation Strategy Can Maximize Your DTC Potential By Alex Caffarini In an April 28 article, I discussed how wineries can harness analytics to thrive amid uncertainty. One customer...
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Your Winery’s Compass: Navigating Market Turbulence with Analytics
Empty tasting rooms. Declining DTC shipments. Shifting consumer preferences. Stubborn inflation. Escalating trade tensions. The wine industry is facing a “perfect storm.”
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Transforming Tasting Room Feedback: From Polls to Deeper Customer Insights
Thanks to modern survey tools, creating and distributing a questionnaire has never been easier.  By Alex Caffarini As a 30-year marketing research veteran, I thoroughly enjoyed reading Craig Root’s...