Leading Online Ticketing Platform Offers Mobile-Ready Box Office Management & Ticket Sales App, Now Includes Reservation Management Available for Download on Apple App Store and Google Play Store
ST. HELENA, CA, November 9, 2016 – CellarPass, the leading online booking and guest management platform designed for the fine beverage industry, today adds expanded reservation management capabilities to its popular box office management app for smartphones and tablets. Versions are available as a free download for both Android and iOS operating systems.
The CellarPass Box Office Management app was released earlier this year, designed for event organizers to better manage their ticketed events by providing the real-time tools they need to react more quickly to attendee demand. The new enhancement enables properties that manage their visitation through reservations to check guests in, tag “No Shows”, handle delayed guests and view detailed information about the reservation with just a few taps.
Among the first major festivals to utilize this innovative CellarPass technology is the Napa Valley Film Festival, which runs November 9 through November 13, 2016. CellarPass is the exclusive online source for tickets to this widely popular event, which is the first festival to use the CellarPass Box Office app to scan, check-in and manage 23 unique venues holding hundreds of events and screenings over a 5-day period. The check-in data is vital real-time feedback for attendance metrics including capacity and traffic flow and will be used as part of their post-festival analysis to improve the program every year.
The other benefits the mobile and tablet-ready CellarPass Box Office app allows event organizers to roam amongst event attendees, providing superior in-the-field customer service coupled with the ability to manage and update reservations anywhere, view real-time attendance reports and view guest lists.
The app is designed for use at special events requiring tickets, and for festivals and events of all sizes, including pre-paid tastings at wineries, breweries and other venues using the CellarPass online and mobile guest management platform.
“CellarPass is delighted to bring a whole new level of convenience to both attendees and event organizers by empowering their customer service representatives to provide in-field support, increasing opportunity to sell more tickets and market merchandise purchases away from the traditional box office location,” says Jonathan Elliman, co-founder at CellarPass. “We’ve nearly tripled our mobile operations team to dedicate the resources to exceed our clients’ expectations, than just providing the minimal features like other platforms do”, continues Elliman. “This upgrade not only allows us to compete, but to provide a competitive advantage to our users and for our company. We provide more features, more customization options and better customer service than any other competing ticketing platform available, guaranteed”, continues Elliman.
The box office management app adds dozens of advanced features and tools that are unique to the CellarPass platform and solve many of the challenges users faced with other box office applications. Most notably, the CellarPass mobile box office app scales easily between small events, such as distillery, brewery and winery tours or tastings, to demanding, large-scale festivals and concerts.
Officially launched in mid-2012, CellarPass is the leading real-time winery, distillery and brewery tour and tasting reservation and ticketing service that offers consumers easy and free access to confirmed tickets and reservations, online or through a mobile-friendly website. CellarPass provides a robust guest management platform that provides wineries, distilleries and breweries an enterprise-level guest management and marketing platform to promote their events nationwide while connecting with their guests in ways that enhance the visitor experience and build long-lasting relationships.
For more information about CellarPass, contact Sarah Elliman at (707) 255-4390, or email [email protected].