The partnership gives wineries a seamless path from CRM data to timely, personalized text communication — at no additional cost to mutual customers.
April 28, 2026 — For today’s wineries, delivering a great customer experience means more than great wine. It requires timely, personal, and relevant communication at every stage of the relationship. From the tasting room experience to the first purchase, to club shipments and beyond, customers expect to feel known and valued.
To meet that expectation, wineries are using more technology than ever before—but the real magic happens when these tools work together.
RedChirp and Corksy have announced a new integration that connects Corksy’s modern DTC platform with RedChirp’s texting and automation capabilities. By bringing these systems together, wineries can turn real-time customer data into timely, personalized communication, driving more revenue while delivering a more seamless, high-touch experience.
Turning Data Into Action:
Instead of toggling between systems or piecing together customer context, winery teams can now work more fluidly, moving from insight to action in just a few clicks. The integration unlocks several high-impact workflows:
- Know Your Customer Instantly
Search and access Corksy customer records directly within RedChirp, start conversations on the spot, and jump into full profiles in Corksy with a single click. When messages, webchat requests, or payment requests come in, teams can immediately see whether they’re engaging with an existing customer, no guesswork required. - Reach Out in the Moments That Matter
Automate timely, personalized messages across the customer lifecycle, including birthdays, order confirmations, fulfillment follow-ups, and shipment notifications with tracking details. - Understand What’s Driving Revenue
Measure the true impact of your text campaigns with detailed order attribution reporting, giving teams clear visibility into what’s driving results. - Send Smarter Campaigns
Improve performance by automatically excluding recent purchasers and ensuring messages reach the right audience at the right time with less manual list management.
Rather than adding more complexity, the integration simplifies how busy DTC teams operate, connecting customer data with communication so teams can move faster, work more efficiently, and deliver more thoughtful, high-value experiences at scale.
Winery Perspective:
Wineries already using both platforms are seeing the benefits of a more connected approach.
“Having Corksy and RedChirp work together makes a huge difference for our team,” said Emma Pope of Black Ankle Vineyards. “We’ve been able to clearly see how our communications drive sales, like our Albariño futures SMS campaign that generated over 150 orders in a single day. We can respond faster, personalize our outreach more effectively, and create a smoother and more intentional customer experience.”
Availability
The RedChirp and Corksy integration is now available. Setup takes just a few minutes, and there is no additional cost for mutual RedChirp and Corksy customers.
Learn more about enabling the integration: https://app.redchirp.com/app/public/red-chirp-provide-secret/corksy
About Corksy
Corksy is the modern DTC platform for wineries, offering membership management, ecommerce,
POS, CRM, reservations and marketing tools in one easy-to-use system. Trusted by wineries across North America, now expanding to breweries, distilleries, cideries, meaderies, and retail brands, Corksy helps businesses sell more, streamline operations, and deliver unforgettable guest experiences. Based in Irvine, California, Corksy is helping the wine industry embrace modern technology while creating new opportunities for growth across the beverage space. Learn more at corksy.io.
About RedChirp
RedChirp helps wineries harness the power of text messaging to delight customers, increase sales, and streamline operations. From personalized one-on-one conversations to automated notifications and AI-optimized bulk campaigns, RedChirp integrates seamlessly with industry-specific platforms while supporting compliance with carrier and alcohol regulations. Learn more at https://redchirp.com.
