2018-session2b
Making the Most of Dwindling Customer Engagement Opportunities
The biggest difference between tasting rooms and wine clubs that perform beyond expectation and those that don’t, is an organizational commitment to employee training, according to the 2017 VinQuest direct...
Expert Editorial
Flooring for Winery Tasting Rooms - Marrying Style and Durability
By Kendall Youngworth, Tennant Coatings Winery tasting rooms can range from an area in an upscale urban restaurant to a rustic barrel room in a country setting, overlooking vineyards, or other unique...
E Column logo
Customer Service at Warp Speed
I have read that the average attention span is down from 12 seconds in the year 2000 to eight seconds now, which is less than the nine-second attention span of your average goldfish. However, according...
3 Tier Talk
The Perfect Winemaker
When I was a child there was a movie filmed in my local area caller Weird Science. It was about two kids that designed the “perfect” woman for them to achieve their high school goal of popularity. She...
Expert Editorial
What They Said About Your Winery in the Limo
As a wine tour operator and driver, sometimes I can’t help but hear certain things that would make a great feedback for the wineries, but, for whatever reasons, people restrain themselves from express...
2018-session2c
Your Wine Brand Could Be Lost in One Single Trademark Infringement
The landscape of the alcoholic beverage industry in the new millennium looks dramatically different than the drinks business of the 20th century. There has been a staggering increase in the number of new...
E Column logo
Motivating Employees (or Yourself)
I spend much of my time reading business related journals, newsletters and such, subscribing to lots of them and finding other information online. This time I was looking for information on motivating...
Expert Editorial
We Drink Wine Weird
If you’ve ever struggled to help your creative stand out, to craft a unique and authentic brand voice, only to realize it could be true of a dozen other wine brands - it’s possible you’re focused on the...
Expert Editorial
Wine Aroma: A Missed Opportunity?
The Nose Knows with Wine I once heard a sports car aficionado guy say-if a car looks sleek today it will probably be impressive forever. Maybe, when it comes to sleek aromas in wine-a great aroma experience...
Expert Editorial
Uncovering Your Distributor’s Critical Success Factors
The second in a series on improving your standing with your distributors In our last article (Winning Distributor Attention), we began a journey of discussing the importance of and challenges in understanding...
1 2 3 4 5 6 7 8 170