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Managing Managers – It’s a Whole New Ballgame!

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By Joel A. Miller, ChateauHR Consulting Roles change dramatically when you get promoted to middle management. Many newly-promoted managers fall flat on their face because...

“What Kind of Tree would You Be?” and Other Stupid Interview...

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By Joel A. Miller, ChateauHR Consulting I’m amazed by the number of mediocre interviews in our industry.  Many use silly questions to gauge the candidate’s...

Slam the Brakes on That Spinning Hamster Wheel!

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Too often people mistakenly assume high activity equals actual progress. Jennie was wiped out after a second 70+ hour week at the Tasting Room…but she was so proud of the work done as the TR manager to improve sales. She had rearranged the merchandise…added new signage - that customers could now read...scrubbed the back room floor one night to demonstrate to her team how important cleanliness is to the business. The list went on and on…
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