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CANVAS DTC Workshop “Top Five Tools for Staying Connected using Social CRM”
October 5, 2016 @ 8:30 am - 12:30 pm PDT
$65 – $85
In this workshop Sandra Hess, founder of DTC Wine Workshops will present best practices for leveraging social media platforms and improved processes to create more meaningful conversations in between visits that drive customer loyalty.
Each attendee will receive a Social CRM Checklist, review latest case studies and will participate in two break out sessions with hands-on exercises.
WHAT ARE ATTENDEES SAYING ABOUT THE “STAYING CONNECTED WORKSHOP SERIES?
“Sandra – Thank you again for a wonderful presentation at the CANVAS event this morning. I found your content to be very interesting and helpful. I look forward to sharing it with my team.”
– Sonya Thurston, Joseph Phelps Vineyards
“Sandra, the Staying Connected Workshop that you presented with CANVAS was very helpful and useful with simple tips and tricks to retain memberships. Thank you.”
– Emily Smith, Long Meadow Ranch
THE NEXT STEP– STAYING CONNECTED BETWEEN VISITS
Top 5 Tools & Case Studies Revealed
“Now that your winery team has done a great job converting visitors to first-time customers and club members – do they have the tools needed to retain customers and increase lifetime loyalty and value? This half-day workshop is ideal for any winery manager responsible for direct 2 consumer wine sales growth, customer retention activities, wine club management, and events. Sandra Hess, Founder, DTC Wine Workshops, will share the impact of proven case studies in this hands-on workshop.” Colby Smith, Founder CANVAS
CUSTOMER LOYALTY STATISTICS 2015:
- It costs FIVE TIMES more to acquire new customers than it does to keep current ones. (Forrester)
- Returning customers spend on average 67% more than first-time customers. (Bain)
- Customers are 77% more likely to buy a new product when learning about if from family and friends. (Nielsen)
You will definitely want to attend this one!
Workshop Location: Farmstead, 738 Main St., St Helena
Wednesday, October 5th
8:30am to 12:30pm
Register here.
