Leading Guest Management Platform Adds Specialists in Customer Service, Business Development
St. Helena, Calif. (June 28, 2016) – CellarPass, the leading online and mobile guest management platform for the fine beverage industry, expands its customer service staff with the addition of four new employees.
The four new hires include:
Lisa Mummert – Business Development Specialist, brings over 20 years of sales, marketing and project management experience to CellarPass. She is an accomplished sales executive with a record of developing new business within Fortune 500 companies, driving profitability, and building the foundation for trusted client partnerships. Her previous experience includes CellarPass client Treasury Wine Estates, Jackson Family Wines, and Chateau Ste. Michelle. As a national sales manager at Bensussen Deutsch & Associates, Mummert consulted with Target, Microsoft, FedEx, Google, and Yahoo on their high-level brand strategies.
Spencer Kuhn – Central Coast Account Specialist, joins CellarPass from his previous position as the outbound hospitality team lead at V. Sattui Winery in St. Helena, California, where he managed and trained new hires in direct-to-consumer selling techniques, developed sales promotions, and enhanced the winery’s web site. He holds a bachelors degree in agribusiness marketing from California Polytechnic University, San Luis Obispo.
Claudette Shatto – Business Development Specialist, was previously vice president of marketing and sales at V. Sattui Winery in St. Helena, where she was responsible for marketing, public relations, social media strategy, advertising, web site and email marketing, and creating point-of-sale materials. She also participated in executive management of the winery. Shatto holds an MBA from the University of Phoenix.
Chaela Ciongoli – Customer Success Specialist, joins CellarPass from her prior job as “Jill of all trades” at Whetstone Wine Cellars in Napa, California, where she was involved with all aspect of the company’s marketing, shipping, compliance, and social media initiatives. She earlier served as wine manager at CRU Wine Bar in Melbourne, Australia. She holds a BS in Wine and Viticulture from Cal Poly, San Luis Obispo.
“These four energetic, knowledgeable and deeply experienced team members are exactly what we need to handle our current growth and accelerate it to the next level,” said Sarah Elliman, co-founder and CEO of CellarPass.” By expanding our customer-facing team we are ensuring that we maintain the highest possible standard for client service while carefully managing our rapid growth.”
About CellarPass
Officially launched in mid-2012, CellarPass is the leading real-time winery, distillery and brewery tour and tasting reservation and ticketing service that offers consumers easy and free access to confirmed tickets and reservations, online or mobile. CellarPass provides a robust guest management platform that provides wineries, distilleries and breweries an enterprise-level guest management and marketing platform to promote their events nationwide while connecting with their guests in ways that enhance the visitor experience and build long-lasting relationships.
For more information about CellarPass, contact Sarah Elliman at (707) 255-4390, or email media@cellarpass.com.
Follow CellarPass on Facebook, http://facebook.com/cellarpass Twitter, http://twitter.com/cellarpass and the company’s mobile-friendly website at cellarpass.com.
